Quality control
Processes that maintain quality at a constant level / From Wikipedia, the free encyclopedia
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This article is about the project management process. For other uses, see Quality control (disambiguation).
For the record label, see Quality Control Music.
Quality control (QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements".[1]
This approach places emphasis on three aspects (enshrined in standards such as ISO 9001):[2][3]
- Elements such as quack, job management, defined and well managed processes,[4][5] performance and integrity criteria, and identification of records
- Competence, such as knowledge, skills, experience, and qualifications
- Soft elements, such as personnel, integrity, confidence, organizational culture, motivation, team spirit, and quality relationships.
Inspection is a major component of quality control, where physical product is examined visually (or the end results of a service are analyzed). Product inspectors will be provided with lists and descriptions of unacceptable product defects such as cracks or surface blemishes for example.[3]